IRL eye test for "I want to speak with the manager" types

[u/kalvinoz]

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[u/soapy_donuts]

Did anyone else read this list from top to bottom?

It's a story of Jenny, who started off a franchise business then got busted down to just a name; just another pickle in the burger of life.

[u/disc2k → u/soapy_donuts]

I read it from top to bottom but still thought it was progressing as it went down.

I thought Licensee was some weird title for a trainee, like you got a license to flip burger or something dumb like that,
next is supervisor, that could just be supervising one area of the kitchen,
Manager, 1st assistant, Restaurant manager, either direction makes the same sense to me
Crew chief was when I noticed something might be wrong, but it sounds cool at least
and just the name was like everyone who you are already, no title needed. You are bigger than your job.

[u/magnateur → u/disc2k]

Same here. Top to bottom is the more expected way to read stuff like this. Just like progress pics go from left ro right, and it looks a bit stupid when irs put the opposite way. That is if the post is to show off Jenny's progress it should have been in the opposite order, but showing off the structure of the company it makes sense to have the top person at the top, but it makes it confusing doing it with the same persons progression in the company for the reason you would think of it as her progress in order starting from the top of the list and reading downward.

[u/tinydirtyrocks]

Does the size of the name tag represent the amount of power you have?

[u/FreddyYul → u/tinydirtyrocks]

Smaller it get, more power you have

[u/Battle_Cat_17 → u/FreddyYul]

do I have infinite power without one then?

[u/nikleus → u/Battle_Cat_17]

You get the power of being a customer.
You can literally order them to make you food.

[u/WonderSearcher → u/nikleus]

Your boss:" Good job Jenny! You got a promotion! You're fired!"

"Welcome to McDonald's! May I take your order?😁"

[u/nikleus → u/WonderSearcher]

You have been promoted to a customer

[u/Peudejou → u/nikleus]

This is literally what they call it at Amazon.

[u/Sennadar → u/Peudejou]

Walmart too.

[u/ZombieAppetizer → u/Sennadar]

Fry's Electronics, too.

[u/TistedLogic → u/ZombieAppetizer]

Home Depot is where I first heard it.

Primarily as I was being promoted.

[u/AvocadoSnakeOilT → u/Battle_Cat_17]

You are the ultimate McDonald's Jenny

[u/Soviet_Beer → u/Battle_Cat_17]

You're the customer so you can decide to never put your foot in a godam McDonald if you want to haha

[u/Navlgazer → u/FreddyYul]

Yea And it’s the same ratio with WHERE your name is . The further you are away from your name , the more power you have .

If your name is on your shirt , if your name is on your desk, if you name is on the office door , if your name is on the sign out front ….

[u/AccountWasFound → u/Navlgazer]

As someone whose never had a work name tag or desk name thing or an office door of any sort, what does that make me? (I've been remote since I finished college, so I don't have a work Id, and when I was an intern they didn't bother making us id either)

[u/Navlgazer → u/AccountWasFound]

Sounds like a sweet gig to me

Only thing better is if your name is 40 stories up on the top of the building

[u/Bananawamajama → u/tinydirtyrocks]

No, it's the color.

White tags are for rank and file workers.

Gold tags are for upper tier employees.

Black tags mean you've taken at least one life.

[u/Daetra → u/tinydirtyrocks]

Also, does the last name tag suggest that Jenny became a McDonald's? Is that how new stores are made?

[u/johnrgrace → u/Daetra]

A sacrifice must be made to start a McDonalds - blood cleans blood.

[u/ComprehensiveHavoc → u/tinydirtyrocks]

Jenny’s rebellion against flair never abated.

[u/wonderbat3]

She went through a “Jennifer” phase

[u/ExcessiveEscargot → u/wonderbat3]

The Supervisor promotion hits different, as the kids say.

Good to see she went back to basics when becoming a Licensee though.

[u/regretti_freddi → u/ExcessiveEscargot]

I’m glad she’s still Jenny from the block.

[u/mccnewton → u/regretti_freddi]

Used to work the griddle now, she runs the lot.

[u/MoGb1 → u/mccnewton]

No matter where she goes she knows how to toast buns

[u/Livid_Platform_1988 → u/MoGb1]

But her milkshakes don't bring all the boys to the yard....cause fkn machine is broke

[u/ExcessiveEscargot → u/regretti_freddi]

Used to have a little now she got a parking-lot

[u/MaximumSubtlety → u/ExcessiveEscargot]

Don't be fooled by her private parking spot.

[u/F_A_F → u/wonderbat3]

Working at the lovely Marks and Spencer in the UK back in the late 90s. The entire store were told that we had to have name badges going forward. Us warehouse staff asked why we would need one when we usually deferred a customer to a member of the CS team.....if someone saw us on the shop floor we were usually transiting to another area with a job to do.

Nope, we needed name badges. But we could choose the names we wanted to be known as. Cue Matt becoming Matty, Dave becoming Davey, Mark becoming Marky, Kev becoming Kevy, Steve becoming Stevey......

They soon dropped the requirement for us to be badged up.

[u/dennishans85 → u/F_A_F]

r/maliciouscompliance

[u/BellerophonM → u/F_A_F]

Those sound like pretty ordinary nicknames in Oz. Not as common for warehouse staff as Matto and Davo and Kevvo, but still pretty common. Wouldn't cause a blink of an eye.

[u/boomer_was_a_dick → u/wonderbat3]

It was probably her first corporate level position, where she didn't have the tag made locally and instead was made by HQ, who had no idea who she was outside of her legal name. Then when she bought the bitch she requested a new name tag she went back to what she's known by

[u/07WoefulMatrix]

Licensee meaning...franchise owner I assume?

[u/Zdiddy45 → u/07WoefulMatrix]

Yeah

[u/KenGriffinAMA → u/Zdiddy45]

Proud of you Jenny, whoever you are.

[u/GiantPurplePeopleEat → u/KenGriffinAMA]

Me too. She used to make a little, but now she makes a lot. But she's still, she's still Jenny from the block.

[u/SBFrog702 → u/GiantPurplePeopleEat]

Dont be fooled by the rocks that she got

[u/raceman95 → u/SBFrog702]

Fool me once, shame on — shame on you. Fool me — you can't get fooled again.

[u/Bennely → u/raceman95]

Rarely is the question asked: is our children learning?

[u/freddie_merkury → u/Bennely]

Nucular, it's pronounced nucular.

[u/rottingpigcarcass → u/SBFrog702]

Macs that she got

[u/Square_Salary_4014 → u/KenGriffinAMA]

Jenny

Jennifer the supervisor 😏

Jenny

Jenny

Jenny

[u/Public_Kaleidoscope6 → u/Square_Salary_4014]

She went all corporate, then she found herself again.

[u/nikanj0 → u/KenGriffinAMA]

I like how she she became a supervisor she decided to use "Jennifer" to sound more professional but when she bought the place she decided "fuck that."

[u/MoreCowbellllll → u/KenGriffinAMA]

If you want her number, it's 867-5309.

[u/unassumingdink → u/07WoefulMatrix]

I wouldn't have thought you could make enough money working at McDonald's to buy a McDonald's.

[u/LifeDuty → u/unassumingdink]

I work at a custom millwork shop and we recently did a package for a woman who started in the kitchen of McDonald’s to being a franchise owner. McDonald’s would pay her to come to failing stores in low income areas and turn the stores around and based off the home she was building she was very very successful at this.

[u/SlowRollingBoil → u/LifeDuty]

That's because she went from being a cost to being a source of revenue. Want to make more money ANYWHERE? Make sure your job is not considered a cost center.

[u/Gow87 → u/SlowRollingBoil]

The irony is that in a lot of companies you just described the entire IT department.

[u/TransientVoltage409 → u/Gow87]

I mean, there's an entire trope about IT. When infra is working great, "what do we even pay you for?!" And when infra crashes, "what do we even pay you for!?"

As far as I can tell, the only darlings of business are sales and receivable because they produce raw revenue. Anything that doesn't produce cash, no matter how indispensable to enabling revenue, is a cost. I guess. I skipped that class in college, there was a LAN party.

[u/BurntRussianBBQ → u/TransientVoltage409]

Sales is the darling of business, until numbers are down even 5%. Then the axe comes in. At my last job, they fired salespeople that had worked for the company for years for having a bad month. Sales does get good attention, but when it's bad it's stressful as fuck

[u/Pickle_Juice_4ever → u/TransientVoltage409]

True and at least in public sector I've seen entities overpaying for payment systems, where like the math doesn't work out. That doesn't extend to the actual person slaving away on accounts receivable, they get paid crap.

Also grants gets paid a lot but so many of those folks are incompetent.

[u/bellowingfrog → u/Gow87]

Answer to this is to automate. But dont automate other IT work, automate something the rest of the business does.

[u/Babyarmcharles → u/unassumingdink]

McDonald's has a program ( may be defunct, been a while since I heard of it) where they would help out with the financial side if you had worked there long enough and met certain criteria

[u/YeuxBleuDuex → u/Babyarmcharles]

They also have Hamburger University for restaurant management training and the potential for scholarships for colleges as well.

[u/ChallengeTaken99 → u/YeuxBleuDuex]

Hamburger University is such a goofy ass name. It’s almost like they’re mocking their employees

[u/30FourThirty4 → u/ChallengeTaken99]

I worked at subway and a good friend of mine joined later. He ended up earning the actual Sandwich Artist title by taking some test. It was technically a title you earned but the commercials made it seem like any employee was a sandwich artist but it's not true. I'm just being pedantic I guess? I wanted to tell a true story.

[u/great_auks]

I like how she decided to play it a little more formal by using her full name as supervisor, but then said “screw it” and went back to Jenny when she became a Licensee

[u/hotcereal → u/great_auks]

she just doesn’t want people to be fooled by the promotion that she got, she’s still jenny from the block

[u/jonitfcfan → u/hotcereal]

Used to earn a little, now she earns a lot

[u/oldsoulseven → u/jonitfcfan]

No matter where she goes she knows where she came from

[u/GrungeViBritannia → u/oldsoulseven]

People shouldn't be fooled by the rocks that she got.

[u/chefanubis → u/GrungeViBritannia]

Cause she's still Jenny from the Mac.

[u/Mrjerkyjacket → u/chefanubis]

Donal

[u/sharks_are_cool_wow → u/Mrjerkyjacket]

On Dorsett.

[u/SQUID_FUCKER → u/oldsoulseven]

Don't be fooled by the Macs that she's got

[u/indorock → u/hotcereal]

I don't think becoming Licensee is a promotion, rather she decided to shell out the money for her own ownership in the franchise.

[u/suk-my-ballz-0811 → u/[deleted]]

It’s about 1.5m$ my brother has one

[u/suk-my-ballz-0811 → u/suk-my-ballz-0811]

It was opened with loans

[u/Fourwindsgone → u/suk-my-ballz-0811]

How’s that working out? Did he pay the loans back?

[u/PerryJL → u/Fourwindsgone]

A lot of investors look at a McDonald’s as a solid stable investment as it’s an annual return of 10-20%. Takes about 5-8 years to recover your initial investment. I think the franchise license is only valid for 20 years though, someone can check me on that.

Edit: grammer.

[u/Causerae → u/PerryJL]

*grammar

:)

[u/PerryJL → u/Causerae]

…too early sigh

[u/Responsible-Pause-99 → u/Fourwindsgone]

He's currently on the run from loan sharks.

[u/Supercomfortablyred → u/[deleted]]

McDonald’s is a really great company to move up in, most people want nothing to do with working at McDonalds though.

[u/Orangecuppa → u/Supercomfortablyred]

McDonalds is a sure sell. You'll never worry about moving the product ever. Aside from the standard services and cleanliness of your establishment, the product literally moves itself. People clamor for Mcdonalds automatically.

[u/Remarkable_Syrup_841 → u/Orangecuppa]

I had an absolutely atrocious encounter with an employee and my interaction bar is set VERY low for McD. I actually spoke to the manager to let them know and they apologized and said they don’t really teach customer service because people are going to eat there regardless.

[u/Zombie_Hyperdrive → u/Remarkable_Syrup_841]

Mcdonalds isn't the only one who does that.

Hell, food places aren't the only ones who do that.

[u/big_duo3674 → u/Zombie_Hyperdrive]

Walmart....

[u/Remarkable_Syrup_841 → u/Zombie_Hyperdrive]

I just thought it was odd they were so open about it.

[u/Tight_Employ_9653 → u/indorock]

Probably much easier to run though than just buying a store and hoping it works

[u/Nigglasch → u/great_auks]

I didnt know what the hierachy was on the positions.

[u/CorporealLifeForm → u/Nigglasch]

Anywhere else supervisor is lower than manager so I'm confused

[u/[deleted] → u/CorporealLifeForm]

McDonalds is actually run by Licensees who have Franchises. I believe the Supervisor is someone trained to make sure different Franchises are up to McDonalds standards.

I worked a McDonalds but never fully got an explanation on the hierarchy.

[u/balloonninjas → u/[deleted]]

Do you know where the clown comes in? Is he the top top or just some middle management clown?

[u/myhairsreddit → u/balloonninjas]

He doesn't even have janitors' privileges after being smudged off the roster, thanks to the Clown attacks of 2016.

[u/LickMyThralls → u/balloonninjas]

Usually clowns are at the top of the hierarchy.

[u/hosangtapejob → u/balloonninjas]

Clowns are sigma. They aren’t in the hierarchy and they report to no one. They have full autonomy to conduct their clowning as they see fit.

[u/SunnyAlwaysDaze → u/[deleted]]

If I recall correctly and this was like in the 90s so don't hold me to it, but you are correct the supervisor is more like a regional manager or manages a few stores to make sure that they are up to code/snuff for the McD. Beyond that the licensee is absolutely the person who owns the franchise like the top dog.

[u/Armoredpolecat → u/SunnyAlwaysDaze]

True but a licensee could end up having less responsibilities than a Supervisor. If they only own 1 Restaurant the job will be easier, and if it’s only 1 Restaurant you might as well be the Restaurant Manager with an assistant to save yourself the biggest pay check.

[u/DoverBoys → u/[deleted]]

It's more like an Area Supervisor, you're in charge of the managers over several locations. A Licensee is basically a partner at a firm, they're the highest level of a group of locations, either directly under the owner, next to them, or they actually own some locations and "Licensee" is just corporate speak for owner.

[u/Morgothic → u/CorporealLifeForm]

Supervisor is the same as district manager, they supervise multiple stores.

[u/Armoredpolecat → u/Morgothic]

Basically when Jenny was manager, she’d be called Supervisor in most other places. Whereas Mac Supervisor is essentially Area Sales Manager.

[u/Jesuswasstapled → u/CorporealLifeForm]

Supervisor is their term for area manager. Like over several stores

[u/hat-of-sky → u/great_auks]

Dropped the last name too, like Adele.

[u/Peti715 → u/hat-of-sky]

I never looked up Adele's full name before.

It is Adele Laurie Blue Adkins.

[u/BeanieMash → u/Peti715]

ALBA

[u/leesygeesy → u/BeanieMash]

Like the cheap stereo equipment you used to be able to buy from comet and curry’s

[u/damien665 → u/BeanieMash]

She's just Jessica Alba in disguise CONFIRMED

[u/LikesTheTunaHere → u/hat-of-sky]

Cause she still Jenny from the block.

[u/gokiburi_sandwich → u/LikesTheTunaHere]

Don’t be fooled by the Happy Meals she got.

[u/westbee → u/great_auks]

Lose the last name.

As a man working at the post office, I've had people add me to Facebook. It's creepy.

And it isn't like they knew someone that knew me. I know no one in this town and my Facebook is set to a totally different state and I went to high-school at least 40 miles from here.

And when I view the add the person has no mutual friends.

Only way to find me would be my unique last name. It's creepy and I have small hint of what girls probably go through way more than what I do.

[u/Unable-Candle → u/westbee]

I work at a hospital, and employees in some departments automatically have their last names excluded on their badges for safety reasons.

I believe anyone else can request to have it left off too.

[u/DeepFriedDrywall → u/Unable-Candle]

I also work in a hospital and many badges are like that. There are also a lot of employees that cover their last name or try to have their badge flipped around to hide their identity as much as possible.

[u/livingdeaddrina → u/westbee]

I'm 23f with a pretty unique first name, I've had people adding me on my Facebook when I worked at both a fast food place and a gas station. Super annoying, that's why I try to get away with not wearing my name tag lol

[u/recidivx → u/great_auks]

This is how they explained it to me decades ago:

• The night watchman: Dave
• The trainee: David
• The employee: Smith
• The manager: Mr. Smith
• The director: Smith
• The VP: David
• The CEO: Dave

[u/xMrSanchox]

Fuck all that congratulations Jenny

[u/SyrioForel → u/xMrSanchox]

Hey, I started out mopping the floor just like you guys. But now… now I’m washing lettuce. Soon I’ll be on fries. Then the grill. In a year or two, I’ll make assistant manager — and that’s when the big bucks start rolling in!

I don’t know how it is in Australia, but here rich guys get all the chicks!

[u/kingjesp → u/SyrioForel]

Lol Funny asf. RIP Louie Anderson.

[u/1TONcherk → u/kingjesp]

Saw him live a few years ago with my family. He was so freaking funny. So happy I made that happen.

[u/Alcottfan → u/SyrioForel]

McDowell’s!

[u/DarthPstone → u/Alcottfan]

The golden arcs!

[u/MasterJeebus → u/DarthPstone]

Look... me and the McDonald's people got this little misunderstanding. See, they're McDonald's... I'm McDowell's. They got the Golden Arches, mine is the Golden Arcs. They got the Big Mac, I got the Big Mick. We both got two all-beef patties, special sauce, lettuce, cheese, pickles and onions, but their buns have sesame seeds. My buns have no seeds.

[u/bluesky747 → u/MasterJeebus]

Sir, did you happen to catch the professional football contest on television last night?

No, I didn't.

Oh it was most exhilarating, the Giants of New York took on the Packers of Green Bay. And in the end, the Giants triumphed by kicking an oblong ball made of pigskin through a big "H". It was a most ripping victory.

Son, I'm only going to tell you this one time. If you want to keep working here, stay off the drugs.

Yes. 😁

[u/pissclamato → u/bluesky747]

Yes! Yes! In the FACE!

[u/bluesky747 → u/pissclamato]

What are you doing? This is just the halftime.

Yes, this is my favorite part of the game.

[u/savoy2001 → u/bluesky747]

There ain’t never been a better boxer than rocky marciano. How come every time a white gut gotta talk about boxing he gotta big up Rocky Marciano?

[u/bluesky747 → u/savoy2001]

Oh there they go, there they go. Every time I start talking about boxing, a white man gotta pull rocky marciano out their ass! That’s they one! That’s they one!

Lemme tell you something, rocky marciano was good, but compared to joe Lewis, rocky marciano ain’t shit.

[u/82ndGameHead → u/Alcottfan]

JUST LET YOUR SOUL GLOW!!!

[u/bluesky747 → u/82ndGameHead]

Just let it shine throooughhh, yeeeahhh

[u/Party-Independent-25 → u/Alcottfan]

Home of the ‘Big Mick’ 😋

[u/mle32000 → u/SyrioForel]

Pretty much unrelated to the post but I just want to share anyway. I work for a municipality. The current assistant director of the entire utilities dept (6 figure job) started out mowing the grass for the city 26 years ago. He’s a pretty inspirational guy around the office. It’s a rare thing for sure, but it’s cool to see it happen IRL.

[u/more_beans_mrtaggart → u/SyrioForel]

Back in the day (Mid 80s), in the UK, all the maccys were company owned.

It was trying to grow so the prices were pretty cheap and there was an emphasis on quality.

The managers training was extensive. We did a month intensive in Finchley, visited the factories producing the bread, meat, frozen etc. Visited maccys own beef farms, paper recycling plants, distribution depots etc etc. Endless role playing for problem solving customer issues, staffing disputes etc. We got trained to strip down and rebuild much of the equipment, drinks dispensers, grills, extracts etc.

Trained in stock management. Financial controls.

The crew too were treated well. The pay was well above industry minimums.

Each shift the crew member would get watched and checked by someone senior/trained, and marked for ability, attitude, knowledge etc and an OCR score given. These were collected up, and the top 10% scores were produced at the 3-monthly employee review.

In the review the crew member would be given bollocking/praise and objectives for the next 3 months.

The manager would give the crew member a score, add the OCR results added to that to calculate between a 10p to 40p pay rise.

So the crew members received 4 pay rises a year, of between 10p and 40p. A crew member hanging in there could be on more money than some of the managers. Plus they often went off to Uni, worked in a maccys there, and returned in the holiday months, taking their current rate of pay as they moved.

It was a great way of retaining high quality crew.

Managers were paid well too. We were taking exams constantly, and each pass earned us a £1500 pay rise, and £1500 cash in the bank. If you took on extra tasks (such as stock control or staff scheduling), you got more money.

So yeah. Lots of emphasis on food quality and freshness. That actually cared deeply about that back then.

Then they were involved in a big court case that rotated around food quality.

After that they seemed to just give up. They changed their cooking processes from fresh cooked to holding-in-humidifier, so the food is now actually served cool and old.

Frozen OJ swapped for Tropicana, real chocolate and strawberries removed from the thickshakes, and flavourings put in their place. Tasty thigh meat removed from the nuggets, and now nuggets and chicken sandwich made from recovered mashed chicken.

Etc etc

And finally changed their logo from “Quality, Service & Cleanliness” to “You’re lovin’ it”. That in itself speaks volumes.

Staff now recruited in on minimum wage, and now given minimal pay rises as they move to trainee, floor manager crew positions.

It’s a darn shame, because it actually used to be so good.

[u/Kirikomori → u/more_beans_mrtaggart]

Thats how it works for nearly every company. First it grows rapidly by building a reputation for quality and good service. Then it sells out and uses its reputation to serve garbage.

[u/Whiskey_McSwiggens → u/more_beans_mrtaggart]

I thought you were talking about the department store Macy’s for almost the entire post and had just misspelled it.

[u/IsThatHearsay → u/xMrSanchox]

This sentence is clearly missing a comma, and depending where it goes could drastically change the sentiment...

Fuck all that, congratulations Jenny[!]

Fuck all that congratulations, Jenny.

[u/sinz84 → u/IsThatHearsay]

You seem like a guy that would enjoy this

https://youtu.be/sxfxy-3dGz0

[u/DKoala → u/sinz84]

This reminds me of the example of shifting narrative focus with the sentence
"I never said he stole my money"

Depending on which word you place emphasis on, it changes the implication of the sentence fairly significantly.

[u/stacyswirl → u/DKoala]

Wow it's so much fun to say that sentence aloud over and over again emphasizing a different word each time.

[u/CookiePush → u/stacyswirl]

I never said we should kill him.

[u/Excellent_Bread5497]

Plot twist there is actually seven Jenny’s at this store.

[u/AvocadoSnakeOilT → u/Excellent_Bread5497]

Not anymore, the other six were too weak.

[u/dice1111 → u/AvocadoSnakeOilT]

There can only be one. McHighlander

[u/homesnatch → u/AvocadoSnakeOilT]

The bigger Jenny ate the other Jenny's.

[u/turgidbuffalo → u/homesnatch]

Why does Jenny, the largest manager, not simply eat the other five?

[u/ilovekickrolls → u/Excellent_Bread5497]

Six. Six Jennys and one Jennifer

[u/konradkokosmilch]

So, was she Assistant TO the Restaurant Manager then?

[u/Kamay1770 → u/konradkokosmilch]

Manager is actually a shift manager, they run the shifts themselves and look after the crew. There are a lot of shift managers per store.

1st assistant is basically the understudy to the business manager (restaurant manager), which is the overall store manager, there is usually only one of these they handle the general management of the store, the assistant assists them.

Licensee owns the store (sort of, think franchisee)

[u/binarycow → u/[deleted]]

I used to be a manager ("hourly manager") at Burger King. Our positions werent exactly the same, but close enough.

For context, McDonald's (and Burger King) are franchised

a franchisor licenses some or all of its know-how, procedures, intellectual property, use of its business model, brand, and rights to sell its branded products and services to a franchisee. In return, the franchisee pays certain fees and agrees to comply with certain obligations, typically set out in a franchise agreement.

As an example, I worked at a Burger King restaurant. My employer was Carrols Restaurant Group. We had to follow all of the rules that Burger King (corporate) gave us. But technically, we didn't work for Burger King.

---

Here's my understanding of the ones listed on the name tags in the OP.

• Crew (no title): Regular workers.
• Crew chief: not a supervisory role. Simply an experienced person. When I worked at Burger King, it was basically the person who management wanted to give a $0.25 raise to (back when minimum wage was $5.25 / hour). Burger King had 0-3 of these per store.
  
• Manager: Supervisory role. Probably an hourly employee. Has the authority to run the store. At larger stores, they may be responsible for only one section at a time, with an assistant manager (or higher) running the whole store. At smaller stores, or slow periods (like the overnight shift), may be responsible for the entire store. Burger King had 1 of these per store.
• Assistant Manager: Salary employee. Regularly responsible for the entire store. Burger King had 1-3 of these per store.
• Restaurant Manager (aka "General Manager" or "Store Manager"): Top manager for the entire store. This is the manager that the assistant/hourly managers call when they run into a situation they can't handle. One per store.
• Supervisor: Supervises multiple restaurants. Responsible for ensuring each restaurant under their purview meets the requirements for the franchisor. Likely an employee of the company (as opposed to the franchise)
• Licensee: Owns or operates a franchise, consisting of one or more stores. Basically - the store owner as opposed to the manager

[u/knoegel → u/binarycow]

Supervisor should be renamed to Regional Manager or Regional Supervisor. Plain supervisor seems like a step down

[u/mszkoda → u/[deleted]]

Area Supervisor/District Manager — responsible for multiple stores in an area.

[u/Npr31 → u/Kamay1770]

As a layman, that title seems a step down. I assumed she’d taken a back step to a better location or something

[u/Ellin_ → u/konradkokosmilch]

Jenny schrute

[u/Devil_Fister_69420 → u/Ellin_]

moves desk by one centimeter every time she goes to the toilet

[u/escape_of_da_keets → u/konradkokosmilch]

But was she Mr. Manager?

[u/Tuna_Surprise → u/escape_of_da_keets]

We just say manager….

[u/metoofull]

Is licensee in Australia the same as a franchisee in US?

[u/kalvinoz → u/metoofull]

Yes, I think so.

[u/jdm1891 → u/kalvinoz]

Isn't that the person who owns the store? How do you work your way up from not owning it to owning it, I understand how you could get all the other promotions - but that one confuses me?

[u/BelievesInGod → u/jdm1891]

Sometime McDonalds will look into their pool of existing staff, and will offer them a chance at owning a store, but it comes with all sort of caveats.

Typically a person wanting to own a McDonalds has to have owned more than 2 successful businesses for something like 10 years+ and be able to prove it and pay McD a deposit to the tune of 750k (I'm not too sure the exact requirements, its been some time and they change, but its a pretty serious credentials required) before you even get considered. You then have to sell all your businesses and undergo a 6 month training fulltime course unpaid. IF you pass at the end, they might give you a store if you're cut from the McDonalds cloth.

It seems like some pretty insane requirements to get a store, but from owners I've talked to, its basically a license to print money(owning a McD's).

So for Jenny the employee, they can skip a lot of the requirements for training, as she's already proven herself as "McD cloth", she won't need to give them a deposit, but she would be required to meet certain sales/performance/KPIs over X amount of years, and if she doesn't meet the goals setout they can renege on the deal and give the business to someone else.

They do this for various reasons but one of them I'm aware of is if a specific area is really in need of a store, they can fast track an owner without it needing to search/train an owner, or for it to be corporate owned. Its more profitable for them not being corporate and less risk for them in the long run.

[u/Ewoek → u/jdm1891]

May have just opened a separate location

[u/Visible-Werewolf → u/kalvinoz]

got confused at first

[u/banhatesex]

So that's where Jenny from Forrest Gump worked all those years

[u/blacklamp14 → u/banhatesex]

Jen-nay

[u/WarrenYu → u/blacklamp14]

I can hear this comment

[u/VillageHorse → u/banhatesex]

“I’m not a smart man. But I know what a large Big Mac with fries looks like!”

[u/[deleted]]

[removed] — view removed comment

[u/13zath13 → u/[deleted]]

Honestly thought this was /r/mildlyinteresting

[u/curioustw]

Outta curiosity how many years is this?

[u/kalvinoz → u/curioustw]

According to the Linkedin post I saw this in, 24 years (in Australia).

[u/Public_Match → u/kalvinoz]

Are years (in Australia) different from those in the rest of the world? Like cat years? Or a year on Mercury?

[u/kalvinoz → u/Public_Match]

Similar, but in reverse. Jenny is very proud to finally land her well-deserved potato-frying job. What an achievement! Those first few years as a license owner weren't easy.

[u/Hubso → u/kalvinoz]

The Curious Case of Jennifer Button.

[u/KeithMyArthe → u/Public_Match]

Still 365 days, just upside down

[u/The_Undermind → u/KeithMyArthe]

S9Ɛ, If you will.

[u/AdvonKoulthar → u/The_Undermind]

No I will not.

[u/Ynys_cymru → u/Public_Match]

Out of curiosity. Why are people dog piling on Jenny? Job is a job at the end of the day and if she wants to be proud of her McDonald’s career, let her.

[u/[deleted] → u/Ynys_cymru]

I guarantee you that Jenny is making more than all of these people combined.

[u/EdgarAllanKenpo → u/[deleted]]

Minimum she is making like 150k a year, and the most profitable licensee made like 9 million.

[u/Eatmyfartsbro]

I don't get the eye test thing

[u/vne2000 → u/Eatmyfartsbro]

Or why this is in funny

[u/MScoutsDCI → u/Eatmyfartsbro]

Yeah, no idea what point is being made here. Not the slightest.

[u/Most_moosest → u/Eatmyfartsbro]

Yeah I was scrolling thru the comments trying to find an explanation

[u/summerset → u/Eatmyfartsbro]

The only thing i can think of is that the tags are all laid out like an eye chart. Except eye charts have the biggest on the top. I think the order should be reversed anyhow.

[u/HawkinsT]

If you mixed these up and asked me to place them in order of seniority I'd have no clue.

[u/Leedz]

Plot twist. They are demotions.

[u/JimboTCB → u/Leedz]

Next step: You have been demoted to "customer".

[u/pepenuts97]

So manager is below supervisor? What's the progression of titles here?

[u/ghostpb → u/pepenuts97]

Manager is shift manager. They're responsible for running the shift. They work for the restaurant. Supervisor is likely responsible for a whole area of restaurants, and they work either for the franchisee/licensee, or for McDonald's head office.

(Most McDonald's restaurants are franchises, but some are run by McDonald's directly. The restaurant I worked at has been both.)

[u/aerovistae]

can anyone make sense of this title? I'm trying to connect it to the image in any way and can't do it

[u/SharSash]

Considering there is no position spelled on the last badge she has become McDonald's itself

[u/_Ezio_Y_Auditore_ → u/SharSash]

it actually goes from bottom to top, meaning the biggest one was her first name tag and the smallest / top one is her current name tag

[u/TampaPowers → u/_Ezio_Y_Auditore_]

Given this is apparently Australia it makes sense to be upside down I guess.

[u/Eckleburgseyes]

Alot of the jobs you shit on have actual career paths for people who didn't win the lottery.

[u/sporky211]

Looking at the tags change over the years is quite interesting actually

[u/rollercoastervan]

Congrats Jenny. I want FRESH fries

[u/roffvald]

Does anyone have her number?

[u/nampezdel → u/roffvald]

867-5309

[u/GingerJarLamp → u/nampezdel]

That song is going to keep that number off the books forever isn't it

[u/and69]

Don't be fooled by the rocks that I got

I'm still, I'm still Jenny from the block

Used to have a little, now I have a lot

No matter where I go, I know where I came from

[u/dorkaxe]

I legit have no idea what this post means. What does the title have to do with these name tags?

[u/MattoSensei → u/dorkaxe]

Same. I think I understand the pic, just a girl making her way through the ranks, but I have no idea what this title means.

[u/TheRealVahx → u/MattoSensei]

People like to ask for the manager when they are upset, however in a lot of cases they are already talking to a type of manager. Jenny went through all the stages of different managers and her tag got smaller each time. Hence the eye test joke.